Frequently asked questions
Short answers to the questions we hear most. Anything else — just ask.
Platform
What is Fast Media?+
Fast Media combines a licensing library (editorial, specialist and creative imagery, plus free sources) with AI creation tools and your own media library — one place to find, license, generate and keep visual content.
Why one platform for licensing and your own content?+
To streamline your workflow: discover, license, organise and reuse content without juggling multiple tools or losing track of what you own and what you've licensed.
What content can I search?+
Editorial photography (real-time news, sports, entertainment), specialist archive collections, creative stock, and free image sources — all from one search bar, in separate tabs.
Do you offer editorial images?+
Yes — real-time news, sports, entertainment and specialist archives for editorial use. Editorial content can carry sensitive-use restrictions; when in doubt, ask us before publishing.
Can I request specific images or research?+
Yes — custom picture research, archive sourcing, rights checks and commissioned shoots are available on request. Email us with the brief.
Pricing & licensing
How does pricing work?+
Images are licensed with credits, and 1 credit = €1. Each image costs a clear credit amount based on its collection and usage. Creative stock is a flat rate for full resolution; editorial and specialist pricing depends on how you'll use the image (online, print, broadcast, and so on). You always see the cost before you license.
How do I pay?+
Buy credit packs or pay directly by card — payments are processed securely by Stripe. Members get a discount on credit packs. VAT-compliant invoicing for companies is available.
What do I get when I license an image?+
The full-resolution file, a recorded licence in your account, and a downloadable licence certificate documenting the image, your organisation, the usage scope and the date.
Can I resell or redistribute licensed content?+
No — licences are for end use only. Extended rights for specific scenarios (such as merchandise) are available under defined terms. Using licensed content to train machine-learning models is not permitted.
What about content I find on Google or social media?+
Most content online is not free to reuse. Licensing ensures you have the rights and supports the creators. Use low-resolution comps for mockups; publish only with a valid licence.
What is the difference between editorial and commercial use?+
Editorial use is news and information without implied endorsement. Commercial use is advertising and marketing, which requires the proper releases and rights. Editorial-only content cannot be used commercially.
AI tools
Do you offer AI image generation?+
Yes — the AI Studio generates visuals from prompts across several leading models, with image-to-image transformation, AI editing and animation. Subject to content policies.
How is AI generation priced?+
AI generations come as a monthly allowance with your membership plan — separate from image credits. Extra generations are available as top-up packs.
Do you use my content to train AI models?+
No — not without explicit consent. Your uploads and licensed content are yours.
Account & support
Can my team share one account?+
Yes — accounts are organisation-based. Invite team members, and your plan, credits and licences are shared at the organisation level with per-member roles.
Where do I see my licences?+
Under My Licenses in your account: every licensed image with its download and certificate.
How do I get support?+
Email team@fastmediahouse.com — we respond during business hours (CET), and we're happy to help you choose the most efficient licensing option for your use.